Which KPIs Matter Most as an Insurance Agency Owner?

Running an independent insurance agency today is a lot like captaining a ship through constantly changing waters. You can’t navigate by instinct alone. You need instruments and metrics that tell you where you are, where you’re heading, and how well your crew is performing along the way. That’s where Key Performance Indicators (KPIs) come in. … Read more

How AI Has Developed Over the Past Year—and How It’s Transforming the Insurance Industry in 2025 

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The world of insurance is changing fast—and artificial intelligence (AI) is a big reason why. In 2024, AI tools became more powerful, more accurate, and more accessible than ever. But what does this mean for you as an independent insurance agent or business owner? Here’s how AI has developed over the past year and the … Read more

AI Technology and The Insurance Industry: Trends to Watch in 2025

Businessman touch the insurance industry network, searching for reliable insurance services and health coverage plans. Digital insurance technology helps people manage their insurance needs and access global coverage options.

Artificial Intelligence (AI) and the technology built around it are already transforming the insurance industry, and it will only get bigger. AI will profoundly impact operations, customer interactions, and risk management practices in the coming years. Here’s a look at some key areas of impact, potential challenges, and the trends to watch for in 2025 … Read more

Emerging Risks From Technology and Opportunities For Insurance 

Emerging Risks From Technology and Opportunities For Insurance

The world seems to be moving faster, with new technologies being introduced in quick succession. A few of these stand out in creating new risks to the public: artificial intelligence, electric vehicles, and solar panels. Because these inventions are so new and fragile in their earliest models, they’re susceptible to external threats, including cyber attacks, … Read more

Unleash the Unknown: Marketing Your Agency Using AI

A blog from ASNOA’s own Director of Education, Laura Hamilton AI for marketing refers to the use of artificial intelligence technologies and techniques to enhance and automate various marketing processes and activities. It involves the application of machine learning, natural language processing, and other AI technologies to analyze large amounts of data, gain insights, and … Read more

P&C Insurance Trends for 2024

Exploring the Exciting P&C Insurance Trends for 2024 : A blog from ASNOA’s own Director of Education, Laura Hamilton Welcome back, insurance enthusiasts! Today, we’re diving into the fascinating world of Property and Casualty (P&C) insurance to explore the top trends we can expect to see in 2024. From technological advancements to shifting customer expectations, … Read more