bnhamilton 
In today’s rapidly changing world, new risks seem to pop up overnight. From flying cameras to app-based deliveries, the devices and services your clients use are evolving faster than the mainstream insurance market can respond. That’s where independent agents have an edge. You can get ahead of the curve, understand the exposures early, and offer … Read more
This year has already brought some big updates in the insurance and cybersecurity world, especially around data privacy, cyber risk, and new requirements for both insurers and clients. For independent agents, keeping up with these changes isn’t just about following the rules. It’s about staying valuable to your clients and staying ahead of the competition … Read more
The new generation of customers want to work with people they like by Breanna Hamilton | September 28, 2025 In today’s digital-first world, insurance buyers have more choices than ever. They can shop rates online, compare coverage with a few clicks, and even buy policies directly from carriers without ever going into an agency. So … Read more
Running an independent insurance agency today is a lot like captaining a ship through constantly changing waters. You can’t navigate by instinct alone. You need instruments and metrics that tell you where you are, where you’re heading, and how well your crew is performing along the way. That’s where Key Performance Indicators (KPIs) come in. … Read more
Hiring within the insurance world is changing. It’s no longer enough to post a “help wanted” sign in the local paper or rely on word of mouth to find the right talent. Producers and customer servicerepresentatives (CSRs) are the backbone of any agency. However, finding the right people in today’s digital-first environment can be challenging. … Read more