Example Email About COVID-19

If you are an insurance agency owner and you are unsure of what to say to your clients regarding COVID-19 don’t fret. Below is an example generic email you can spice up and send out to your clients regarding COVID-19.

Navigating COVID-19: Services Will Continue

In the weeks ahead, the uncertainty over COVID-19 will only increase. We want you to know that we are here for you to ensure your loved ones, assets, and future. Our hearts go out to all who have been affected. There is no higher priority than the health and safety of our customers, employees, and community.

We want you to know that your insurance services and support will continue uninterrupted. Our team will remain available via email, phone, and social media whenever you need us. Our office will stay open for the time being, although we also are giving our staff the flexibility to work remotely if they need to take care of their families. We are continuing to monitor the situation and will provide updates to you if anything changes.

As with many other organizations, we are limiting in-person meetings at this time. Instead, we are asking to conduct virtual meetings with you for any needs. While the way in which we support you through virtual meeting tools may look different, our promise remains. We are here for you, as always, to help protect what matters most to you.

We encourage you to read the CDC’s recommendations for protecting you and your family during COVID-19. And please, reach out to our team if you have any questions.

Thank you for being a loyal client,

Your Name

If you are looking for ideas on how to communicate with your staff about COVID-19, check out our article: “How to Prep Your Agency and Communicate with Your Staff During COVID-19.”

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