Live with Laura

Sign Up for Live with Laura

Join Laura’s monthly session to learn a wide variety of topics from Epic, preferred vendors, carrier updates and much more!

ASNOA University’s Epic Workshops

ASNOA University Epic Workshop

It’s Going to Be EPIC! This short, two-day workshop will focus on independent agents’ most need-to-know Epic processes. It is a boot camp that will mold you into an Applied Epic expert and help you overcome your Epic frustrations.

Outstanding Commissions Guidelines

Understanding Outstanding Commission Reports

You keep hearing about Outstanding Commissions, but what exactly are they and why are they important to your business? The Outstanding Commission report identifies commissions that have been received, but cannot be reconciled due to the policies not being entered correctly in Epic or not entered at all. This is a report that is emailed … Read more

Live with Laura

Sign Up for Live with Laura

Learn from your peers what referral programs work, and which ones can leave your agency falling flat! Laura hosts a panel of agents who have all run successful referral campaigns, so you can ask advice from top performers in your field. These agents are more than ready to help you boost your referral stream.   You aren’t … Read more

How to Protect Your E&O

Educate staff E&O insurance policy

Over the years, I have seen some mishaps from CSRs, producers, and agency owners that have resulted in clients filing a claim against their agency’s E&O Insurance policy. The real kicker is that some of these could have easily been avoided. As an agency owner, you try and protect your E&O Insurance against all possible … Read more