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Insurance Aggregators / Insurance How-To / Personal Development / Uncategorized

Becoming Independent: Leaving Captivity

ASNOA / June 9, 2020
Content Marketing / Digital Marketing / Insurance How-To / Local Marketing

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Content Marketing / Digital Marketing

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Example Email About COVID-19

If you are an insurance agency owner and you are unsure of what to say to your clients regarding COVID-19 don't fret. Below is an example generic email you can spice up and send out to your clients regarding COVID-19. Navigating COVID-19: Services Will Continue In the weeks ahead, the uncertainty over COVID-19 will only increase. We want you to know that we are here for you to ensure your loved ones, assets, and future. Our hearts go out to all who have been affected. There is no higher priority than the health and safety of our customers, employees, and community....
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Making a Business Continuity Plan

It is completely fine if you haven’t put a work process in place to prepare for a pending pandemic. None of us saw this coming. But now that we are facing an actual national crisis with COVID-19, let’s talk about how you can put together a Business Continuity Plan and implement it quickly. Simply put, a Business Continuity Plan is a plan-of-action your agency can put into place in the event of an emergency or major disruption. The plan outlines your policies and procedures your staff must follow in the face of uncertainty. A typical Business Continuity Plan covers essential...
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How to Meet Clients during COVID-19

I’m sure at this point we are all sick of reading the words ‘Coronavirus’ and ‘COVID-19’, but this pandemic is not something we can simply ignore or pause. It affects everything, including your ability to conduct business.   You are still able to meet with clients face-to-face while practicing social distancing! There is a multitude of free services like Google+ Hangouts, Skype, Facetime (for Apple users), ooVoo, and Zoom that allow you to video chat with your customers and agents.   Here’s a breakdown of five useful platforms to get you started: Google+ Hangouts Google+ Hangouts is a great option,...
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How to Prep Your Agency and Communicate with Your Staff During COVID-19

Well, it looks like COVID-19 is only getting worse and worse. Here are a few tips you can utilize to help prep your agency and communicate with your staff during COVID-19. Read CDC's recommendations for how to prepare for COVID-19 Restrict all non-essential travel Stop all in-person meetings Offer virtual meetings instead. You can use any of the following video-conferencing programs below: Zoom Skype GSuite Hangouts (always free for Gmail users) Microsoft Teams Provide hand sanitizer throughout your office Ensure frequent cleaning of all workspaces and common areas Increase space between workspaces Reconfigure common areas, like waiting rooms or...
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Symbiosis: Referrals & Your Agency

To anyone who hears the word ‘symbiosis’ and is immediate transported back to high school biology, I apologize. It’s important to understanding that symbiosis doesn’t just refer to biological relationships, but also inorganic entities like your agency and your referral sources. Adopting a symbiotic business strategy can boost your agency’s visibility and prominence in the local community, as well as attract more prospective clients.   What is Symbiotic Business Strategy? This is a type of business strategy that focuses on building and maintaining key partnerships with other businesses. As an insurance agent, you probably want to focus on local real...
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Hopefully, you have taken the "How much is too much: Customer Service" quiz from our last ASNOA Advantage newsletter by now. If you didn't score highly, or if you just want to increase your productivity, then read on! Regardless of what role you have within your agency, it’s time to take control of your day. Organizing your office and planning out your day step-by-step sets you up for greater professional development. Let’s get started! Tip 1: Know your product! When you know and understand the products that you work with, you will be able to address clients’ questions calmly and...
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How much is too much: Customer Service

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Who is ASNOA?

The Agent Support Network of America (ASNOA) is a fully integrated marketing and service network for independent insurance agents. We offer more than just carrier and market access, we support your entire business with our list of services, which includes accountinglicensingmarketingtraining, and ongoing educationContact us today to see how we can help you grow your agency.